Terms & Conditions

Please read thoroughly before proceeding to use any of our services. Thank You.


  1. Charge Per Person will be charged to apply for a visa.
  2. Applicants will also bear postal charges.
  3. We use Royal Mail Special Delivery so we recommend their service. 
  4. We will not be responsible for lost postage as it is out of our control. Standard Royal Mail Special Delivery carries £500 compensation. If you would like this increased you bear the additional cost. 
  5. Send your passports via a safe and secure service. We are not responsible for passports until they are in our possession. 
  6. Attach 2 passport size photos.
  7. Passport should be valid for 6 months on date of travel.
  8. We would need to see your airline and hotel booking confirmation before we can submit your application.
  9. All females should be accompanied by a Mahram, which can be either husband, father, uncle, adult son, brother or adult nephew.
  10. It is your responsibility to ensure all correct additional information is sent to us (House Bills, Marriage certificate, Residents permit e.t.c.)
  11. Due to Embassy rules no Somalian or Libyan passports will be submitted on our behalf and no refunds will be provided.
  12. Visa validity starts from date of issue.
  13. During the period of Hajj and Umrah, pilgrims must have a valid certificate of vaccination against the ACWY strains of meningitis.
  14. Applicants are advised to check the requirements thoroughly.